Full-timeEntry level

Beverly, MA (Hybrid)

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Operations Analyst

About Us

Highland Electric Fleets is the market leader in vehicle electrification-as-a-service, focusing on school, municipal, and other government agency fleets. We’ve done the most, and largest, deals in our space and we are growing rapidly. Our full-service offering reduces the cost and complexity of electrification, making it easy and affordable to transition from diesel to electric, today, and accelerating a key element of the clean energy transition.

Our mission is to eliminate the barriers to better student health and cleaner air. We aim to mitigate risk for our customers, increase EVSB market penetration, and deliver positive impacts across a broad spectrum of stakeholders: students, communities, school districts, fleet operators, manufacturers, and utilities.

Operations Analyst

Location: Hybrid – Beverly, MA

Employment: Full-Time

Compensation: Salary plus bonus

Description

This role is a primary resource to the Fleet Operations team in developing data-drive decisions that will optimize operations and reduce operating costs. The Operations Analyst is responsible for monitoring and reporting on all operational data related to current projects and providing continuous feedback regarding Highland’s existing operations.

Responsibilities

  • Own overall operations data for all active customers across the company

  • Develop and maintain spreadsheets and databases for operations data related to buses, chargers, and energy, along with the necessary processes required to collect and refine operations data

  • Lead the analysis of operations data to evaluate operational performance, monitor trends, perform root cause analysis, identify areas of improvement, and provide feedback to management teams

  • Establish KPIs using internal and external data to help drive business decisions

  • Build reporting, analytics tools, visualizations, and dashboards in line with Fleet Operations need

  • Utilize data to provide recommendations and strategies that maximize operational availability and reduce costs

  • Develop and manage ongoing asset management and maintenance processes and analyses (including inspections, registrations, maintenance cost reviews, etc.)

  • Monitor and optimize utility consumption and energy costs for all existing customers

  • Support the Customer Success team in contract compliance reviews by creating reporting and tracking systems key contract metrics

  • Provide feedback to Origination and Pricing teams based on trends in operational performance

  • Support Fleet Operations team with budget and forecasting exercises

Skills

  • Bachelor’s degree and 1+ years of experience in Mathematics, Economics, Engineering, or a related field focused on analysis and planning

  • Advanced proficiency in the Microsoft Office suite, with emphasis on Excel and PowerPoint

  • Advanced proficiency with analytical software and data visualization platforms

  • Experience in working with datasets, spreadsheets, and analytical models

  • Data driven approach to problem solving

  • Confident, high energy, self-motivated and a team player

  • Ability to operate in a fast paced, innovative, dynamic team

  • Ability to collaborate across departments within the company and external third parties using strong interpersonal and communication skills

  • Experience working with asset management software or fleet maintenance software is a plus

Benefits

  • A competitive base salary
  • Performance-based bonus program with a leading, high-growth entrepreneurial company
  • Stock compensation
  • 100% paid medical, dental, vision and life insurance
  • 401(k) and 401(k) match
  • Generous vacation/sick time, and holiday time off

Renumeration

Highland Electric Fleets provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Highland Electric Fleets complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.